Privacy Policy for The Country Corner

Last updated: 20 October 2026

  1. Introduction

We operate in-hand miniature-horse guided countryside walks around Dewlands Common, Verwood, Dorset. We are committed to protecting your personal data and respecting your privacy.

This privacy policy explains how we collect, use, process, and protect your personal information when you book a walk, visit our website, or interact with us.

  1. The Data We Collect About You

We may collect, use, store, and transfer different kinds of personal data about you, including:

  • Identity Data: First name, last name, and the names/ages of any participants in your group.
  • Contact Data: Email address, phone number, and billing address.
  • Financial Data: Payment card details (processed securely via our third-party payment processor; we do not store your full card details).
  • Transaction Data: Details about bookings, payments, and the specific dates/times of your scheduled walk.
  • Media Data: Photographs and video recordings taken during your guided walk.
  1. How We Collect Your Data

We use different methods to collect data from and about you, including:

  • Direct Interactions: You give us your Identity, Contact, and Financial Data by filling in forms on our online booking calendar or by corresponding with us by phone, email, or social media.
  • During the Experience: We capture Media Data (photos and videos) during your walk around Dewlands Common.
  1. How We Use Your Personal Data

We will only use your personal data when the law allows us to. Most commonly, we use your data in the following circumstances:

  • To Perform Our Contract With You: To process your booking calendar reservation, manage your schedule, and take payment before your due date.
  • With Your Explicit Consent (Media): To publish photos and videos of your experience on our official social media channels (e.g., Facebook, Instagram) and our website for promotional purposes.
  • Legitimate Interests: To improve our mini-horse experiences, respond to customer service requests, and manage our business.
  1. Media, Social Media, and Marketing

We love capturing the joy of our miniature horse walks!

  • We will always ask for your explicit verbal or written consent before taking and posting photos or videos featuring you or your party on our website and social media.
  • If you change your mind at any time, you have the right to withdraw your consent. Contact us at verwoodcountrycorner@gmail.com, and we will promptly remove the image or video from our website and social media platforms.
  1. Data Sharing and Third-Party Processors

We do not sell your personal data. However, we share your data with trusted third-party service providers to run our business smoothly:

  • Booking & Payment Providers: We use third-party booking calendars and payment gateways to process your reservations and secure payments before your session date.
  • Social Media Platforms: Photos/videos are uploaded to platforms like Facebook/Instagram only with your consent.
  • Legal Requirements: We may disclose your data if required to do so by law or to protect our rights and safety.
  1. Data Security

We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorized way. Access to your personal data is limited to those who have a business need to know.

  1. Data Retention

We will only retain your personal data for as long as necessary to fulfill the purposes we collected it for, including satisfying any legal, accounting, or reporting requirements (usually up to 6 years for financial transaction records under UK tax law).

  1. Your Legal Rights

Under the UK GDPR, you have rights including:

  • Access: The right to ask us for copies of your personal information.
  • Correction: The right to ask us to rectify inaccurate information.
  • Erasure: The right to ask us to erase your personal information (including the removal of social media photos).
  • Withdraw Consent: The right to withdraw consent at any time where we are relying on consent to process your data.
  1. Contact Details

If you have any questions about this privacy policy or our privacy practices, please contact us at:

  • Name: The Country Corner
  • Contact Name: Joanna Birley
  • Email Address: verwoodcountrycorner@gmail.com
  • Phone Number: 07778369308

You also have the right to make a complaint at any time to the Information Commissioner’s Office (ICO), the UK regulator for data protection issues (www.ico.org.uk).